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Delaware Medicaid and Delaware Healthy Children Program (DHCP) members and Long Term Care (DSHP Plus) members should call 1-844-325-6251 with any questions or concerns about Highmark Health Options plans.
TDD/TYY (711 OR 1-800-232-5460)
Holiday Schedule (Closed)
Email Member Contact Secure Email
Highmark Health Options PO Box 890419 Camp Hill, PA 17089-0419
Claims Inquiries and Administrative Reviews (Provider Disputes): Highmark Health Options Attention: Claims Review PO Box 890402 Camp Hill, PA 17089-0402
Send us a request by fax to:All Providers: 1-844-207-0334
Clinical Provider Appeals:
Highmark Health Options Attention: Provider Appeals Department P.O. Box 22278 Pittsburgh, PA 15222
Send us a request by fax to:All Member Appeals: 1-412-255-4503All Medicaid Providers: 1-855-501-3904
Please contact us with any comments, questions or problems.